Sunday, November 6, 2011

Use A Medical CRM System To Exchange Information Between Several Medical Offices by Jim Peterson

Technology helps us streamline our days and all we have to do is get informed on those discoveries that may actually simplify our lives and boost our businesses.

We are here to talk about healthcare service providers, whose profession can be rather tough if we consider all the people they have to visit everyday, all the patient records they have to fill in and the appointments they are asked to attend. With regard to patient visits, technology can not really do that much to help doctors, but it can, on the other hand, reduce their stress and save the whole medical practice a great deal of time.

The solution is the so-called medical CRM system, which enables the main clinic to exchange data and communicate with its branches in an innovative, secure and easy way. In fact, before switching to medical web forms and medical CRM solutions, doctors had to work with paper documents and fill in never-ending Excel sheets to keep the core clinic up-to-date about the branch monthly work flow.

Needless to say that these Excel forms, being composed of dozens of columns and rows, took health care service providers a lot of time which, on the other hand, could be invested in more fruitful and useful activities, such as patient care. Moreover, the main clinic could not receive regular notifications from the other medical offices and this fact resulted into a counter-productive lack of synergy and communication.

Fortunately for all doctors and medical offices, the medical CRM system offers unquestioned benefits that everybody can take advantage of. In fact, by filling brief and simple medical web forms, all medical offices will be able to exchange information and data whenever they like, so that they may finally synchronize and run their medical business without falling into those common human errors, which cause stress and waste precious time.

Medical CRM users will find this system very easy: be it everyday, once a week or once a month, doctors will have to log into AssistMedic, fill the pre-set medical web forms, entering all the requested patient's personal data and healthcare information (name , surname, social security number, bills...); at that point, the staff at the main medical office will immediately receive an email or SMS to let them know a new report has just been submitted from one of the other medical offices.

Now, as we all know, healthcare information is very delicate and private, for it is something everybody wishes to keep for themselves, and making sure that our healthcare information does not fall into the wrong hands when transmitted over the Internet to the other medical offices is something medical CRM developers have always been very concerned about.

That is why the automated medical receptionist has been specifically designed to keep all data secure and quickly transfer medical web forms containing sensitive medical information to other medical offices.