Monday, October 24, 2011

Dental Offices Can Reduce Patient No-Shows By Using An Appointment Reminder System by Jim Peterson

You generally book your dental appointment a few weeks in advance. That means you may forget to attend it and, unwittingly, you would damage your dental office, as its business actually relies on appointment scheduling.

There are a few practices which have adopted a very interesting system to keep this phenomenon from occurring and that is charging patients who miss their appointments. It may sound a little too severe, but it can certainly help us be less в€œsuperficialв€.

However, many doctors and dentists have realized that в€œpreventing is better than fixingв€, which means that helping people remember their upcoming appointments would save everyone a lot of time that could be spent on different tasks, such as seeing more patients, studying new strategies to attract new ones and so on...

But how can this be done?

Let's start from an undeniable fact: everybody today has a mobile phone, a smartphone or an iPhone as they allow their owners to browse whenever and wherever they like. That means that there are a lot of people out there who may book their appointments, as well as ordering a particular service, by using a web form, a very useful instrument that lets the website owner interact with people, в€œaliasв€ potential clients.

So, whether you are a doctor or a Toronto dentist who wishes to see his dental office more в€œcrowdedв€, you should definitely consider to go for a online medical form, so that people will be able to fill it out and their data will be automatically transferred to your PC. Easy, isn't it?

That is why you should opt for a custom medical web form, as not only it enables people to book an appointment without having to phone your medical receptionist, but it also adapts to the iPhone/smartphone/mobilephone screen, which, as you surely know, is not as wide as a pc screen.

But what if they do not show up for their appointment?

Whenever a receptionist calls a patient to find out why they missed their appointment, the most common reason is в€œmemory lossв€. That is why several companies have developed very advanced appointment reminder systems which have actually helped dental offices reduce patient no-shows. Here are some of the appointment reminder systems that you may use:

Automated calling

All you have to do is enter your patient's data and the reminder calling service will automatically call them in a very kind and professional way.

SMS and e-mail reminders

Whenever a person registers on your website, they will enter all of their details, including their mobile number and e-mail address. This service will text and mail your patients as the appointment date nears and will also give them the possibility to re-schedule it.

There are many other services available and all of them have been specifically designed to help your medical practice and dental office work smoothly, optimizing time and productivity.